Privacy Policy

1. Information We Collect

Delta Clear collects various types of information to provide and improve our AI-powered image editing services. This data helps us ensure a seamless experience, manage your account, and deliver high-quality results.

Account Data

• Personal Identifiers: Name, email address, company name, and contact details provided during registration.
• Login Credentials: Encrypted passwords and other authentication information.

Payment Information

• Billing address, payment method details (e.g., last four digits of credit card, expiration date), and transaction history. This is processed securely by our third-party payment processor, Stripe, and we do not store full credit card numbers on our servers.

Uploaded Images and Content

• Images and other visual content you upload for processing through our services. This content is central to our service delivery.

Usage Data

• Information about how you interact with our platform, including features used, time spent, and performance metrics.
• Device information (IP address, browser type, operating system) and diagnostic data to troubleshoot issues and optimize performance.

Cookies and Tracking Technologies

• We use cookies and similar technologies to enhance user experience, analyze site usage, and personalize content. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

Your information is primarily used to operate, maintain, and enhance the Delta Clear service. We respect your trust and limit data usage to these essential purposes.

• To Provide and Improve the Service: Processing images, personalizing your experience, and developing new features.
• To Communicate with You: Sending service updates, security alerts, support messages, and marketing communications (where consent is given).
• For Billing and Account Management: Processing payments, invoicing, and keeping your account details accurate.
• For Security and Fraud Prevention: Protecting our systems and users from malicious activity.
• For Analytics and Research: Understanding user behavior to improve our platform and offerings.

3. Data Security & Storage

Delta Clear implements robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. We treat the security of your information with the highest priority.

• Encryption: All data is encrypted both in transit (using TLS 1.2+ protocols) and at rest (using industry-standard encryption algorithms).
• Access Controls: Strict internal access controls are in place, limiting data access to authorized personnel only on a need-to-know basis.
• Infrastructure Security: Our services are hosted on Amazon Web Services (AWS) in the US-East-1 region, leveraging their advanced physical and environmental security controls, compliance certifications (e.g., ISO 27001, SOC 2 Type II), and continuous monitoring capabilities.
• Regular Audits: Our systems undergo regular vulnerability assessments and penetration testing to identify and remediate potential weaknesses.

4. Your Uploaded Images

The images you upload for processing are handled with utmost care for your privacy. Delta Clear provides you with control over your visual content.

• Images are processed temporarily to fulfill your requests.
• After processing, images are either automatically deleted or stored within your Digital Asset Management (DAM) system on our platform, based on your explicit account settings.
• We absolutely DO NOT use your uploaded images or any derived data to train our AI models without your explicit, opt-in consent. This consent is separate and distinct from our service agreement.
• You retain all ownership rights to your images. Our use is limited to providing the service you requested.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. This includes:

• Account information is retained as long as your account is active.
• Uploaded images, if stored in your DAM, are retained until you delete them or terminate your account.
• Anonymized usage data may be retained for longer periods for analytical purposes.
• Backup data is retained for a limited period according to our disaster recovery protocols.

6. Your Rights

Depending on your jurisdiction (e.g., GDPR in Europe, CCPA in California), you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure (Right to be Forgotten): Request the deletion of your personal data under certain conditions.
• Right to Restrict Processing: Request that we limit the way we use your personal data.
• Right to Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: Object to our processing of your personal data, particularly for direct marketing purposes.

To exercise any of these rights, please contact us using the details provided in Section 9.

7. Third-Party Processors

Delta Clear partners with trusted third-party service providers to facilitate our services. These processors are contractually bound to protect your data and adhere to strict privacy standards.

Key Subprocessors:

• Amazon Web Services (AWS): Cloud infrastructure and storage. Location: US-East-1.
• Stripe: Payment processing.
• Google Analytics: Website analytics (data anonymized).
• Intercom: Customer support and communication.

We conduct due diligence on all subprocessors to ensure their data protection practices meet our standards.

8. Changes to This Policy

Delta Clear reserves the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy regularly.

9. How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact our Data Protection Officer:

We are committed to resolving your inquiries promptly and transparently.